Kelly is a planner at Van Abeelen. There is a good chance you will get her on the line when you call. Friendly, sharp, and always busy helping customers and technicians as best as possible.
She has now been working at Van Abeelen for 4.5 years and has been in planning for almost ten years. You can tell that experience.
Switching between customer, mechanic, and planning
Scheduling in refrigeration technology is not a quiet puzzle on paper. Something is always changing. A breakdown, a customer request, a technician who needs extra materials, or a schedule that turns out just a little differently than expected.
Kelly maintains an overview and acts quickly. She ensures that customers receive clarity and technicians know where they stand. That requires composure, speed, and people skills.
Being able to be yourself
For Kelly, the atmosphere at Van Abeelen is important. Everyone is allowed to be themselves and there is mutual respect. That makes working together easier and the work more fun.
The human touch fits Van Abeelen. We are technically strong, but remain down-to-earth and personal. Even when the schedule is full.